We are looking for an energetic and persuasive Telemarketing Executive (Insurance Sales) to engage potential customers, explain insurance products, and drive sales through outbound calls. The ideal candidate will have excellent communication skills, a strong sales mindset, and the ability to build trust over the phone.
This role involves generating leads, explaining policy benefits, handling objections, and converting prospects into policyholders.
Key Responsibilities
1. Lead Generation & Outbound Calling
Make outbound calls to prospective customers from provided databases or lead sources.
Introduce company insurance products and assess client needs.
Maintain consistent calling activity and follow lead management protocols.
2. Sales Conversion
Explain policy features, coverage options, premium details, and benefits clearly.
Handle customer objections professionally and persuasively.
Convert leads into policy purchases and achieve daily/weekly/monthly sales targets.
3. Customer Follow-Up
Follow up with interested customers for documentation, premium payment, and policy issuance.
Maintain call logs, follow-up schedules, and CRM updates.
Ensure timely completion of sales closures.
4. Customer Relationship Management
Build positive relationships with customers for repeat sales and cross-selling opportunities.
Update customers on new offers, promotions, or plan upgrades.
Provide basic post-sales support and transfer service-related queries to the appropriate team.
5. Documentation & Compliance
Ensure accuracy in customer details, application forms, and KYC documentation.
Follow all compliance rules as per IRDAI and company guidelines.
Maintain confidentiality of customer information.
Required Skills & Competencies
Excellent communication and convincing skills
Strong telephone etiquette and interpersonal skills
Ability to explain complex insurance terms in simple language
Positive attitude, patience, and customer-first mindset
Sales-driven with the ability to meet targets
Basic computer skills (CRM, email, MS Office)
Strong follow-up and time management skills
Qualifications
Minimum: 12th pass; Graduation preferred
Experience in telesales, BPO, insurance, or financial services is an advantage
Freshers with strong communication skills are welcome
Work Benefits
Attractive salary + high incentives
Daily/weekly performance bonuses
Insurance product training & sales coaching
Clear career growth path (Senior Executive → Team Leader → Manager)
Supportive work culture and modern tools
Why Join Us?
Join a fast-growing insurance team where your talent is valued and rewarded. With strong training, high incentives, and a great work environment, you can build a successful long-term career in insurance sales.
